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Interacting Personally With Your Customers

The human element is not always considered when setting up business negotiations. Customers are often neglected in favor of bettering the bottom line and decreasing cost of operations. Customer servic
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Teamwork

Teamwork is one of the best tools to use in developing cohesive, self managing, responsible work teams in your company. Students who learn how to and are good at working in teams or sharing informatio
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Is Drug and Alcohol Dependency a Disability?

If you are an Australian employer then you are probably familiar with the federal Disability Discrimination Act 1992 (DDA). This act was passed to protect the rights of people with disabilities in edu
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How Fitness for Duty Policies are defined

Fitness for Duty as defined by major safety oriented organizations is the ability of an individual to perform a task completely, safely and effectively. This particular definition has been a major con
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Can you Test For Alcohol?

How is your business really fairing? Is it measuring up and is it performing in the way you want it to? So many small and medium and large businesses are impacted adversely by alcohol. Just when you t
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